Partner Guide: How to Use Your What’s On Bali Dashboard

Buka halaman Partner with What's On Bali lewat link List your business di bagian bawah situs (kolom For partners).

Open the Partner with What's On Bali page through the List your business link at the bottom of the site (For partners column).

Isi Business name, Type of business dan Area (semuanya wajib). Website or Instagram boleh dikosongkan.

Fill in Business name, Type of business and Area (all required). Website or Instagram is optional.

Untuk Transport, Clinics & Pharmacies dan Money Changers, kotak More details terbuka otomatis dan NIB / Business licence number wajib diisi. Untuk jenis lain boleh dikosongkan. Anda juga bisa mengunggah berkas izin (PDF, JPG atau PNG, opsional). Berkas ini privat: hanya tim kami yang bisa melihatnya.

For Transport, Clinics & Pharmacies and Money Changers, the More details box opens by itself and NIB / Business licence number is required. For other types it is optional. You can also upload your licence file (PDF, JPG or PNG, optional). The file is private: only our team can see it.

Isi Your name, Email dan WhatsApp (wajib, dengan kode negara, contoh +62 812 0000 0000). Role boleh dikosongkan.

Fill in Your name, Email and WhatsApp (required, with the country code, e.g. +62 812 0000 0000). Role is optional.

Di I'm interested in, centang minimal satu: Directory listing, Activity and treatment bookings, Event ticketing, Hot deals & vouchers atau Advertising.

Under I'm interested in, tick at least one: Directory listing, Activity and treatment bookings, Event ticketing, Hot deals & vouchers or Advertising.

Centang kotak persetujuan, lalu tekan Send application.

Tick the consent box, then press Send application.

Email, nomor WhatsApp, atau nama bisnis yang sudah terdaftar akan ditolak dengan pesan yang jelas. Gunakan data yang belum pernah dipakai di What's On Bali.

An email, WhatsApp number or business name that is already registered is rejected with a clear message. Use details that are not yet on What's On Bali.

Tim kami menyetujui pendaftaran Anda. Anda menerima SATU email selamat datang berisi dua tombol: Lengkapi perjanjian saya dan Buat kata sandi.

Our team approves your application. You receive ONE welcome email with two buttons: Complete my agreement and Set my password.

Tekan Buat kata sandi dulu (tautannya hanya berlaku sekali), lalu buka perjanjian.

Press Set my password first (the link works once), then open the agreement.

Buka perjanjian lewat link pribadi di email. Link berlaku 14 hari. Jika kedaluwarsa, minta link baru di halaman Get your private agreement link dengan email yang sama. Jawaban Anda disimpan 30 hari setelah link berakhir.

Open the agreement from the private link in your email. The link works for 14 days. If it expires, request a new one on the Get your private agreement link page with the same email. Your answers are kept for 30 days after expiry.

Langkah 1, Your details / Data Anda: semua kolom wajib. Nama usaha, jenis usaha, alamat (pilih Kabupaten, Kecamatan, Desa, lalu Jalan dan nomor), nama dan jabatan yang menandatangani, email dan WhatsApp pemesanan.

Step 1, Your details: all fields are required. Business name, business type, address (pick Kabupaten, Kecamatan, Desa, then Street and number), name and position of the signer, booking email and WhatsApp.

KTP penanggung jawab: isi NIK (tepat 16 digit) ATAU unggah foto KTP (JPG, PNG atau PDF, maksimal 5 MB). Salah satu cukup. Data KTP disimpan terenkripsi dan hanya staf resmi yang bisa melihatnya.

KTP of the person in charge: enter the NIK (exactly 16 digits) OR upload a KTP photo (JPG, PNG or PDF, max 5 MB). One of the two is enough. KTP data is stored encrypted and only authorised staff can view it.

Rekening bank: Bank name, Account number dan Account holder. Nama pemilik harus sesuai nama bisnis. Data bank hanya terlihat oleh tim keuangan dan tidak pernah dikirim lewat email.

Bank account: Bank name, Account number and Account holder. The holder name must match the business name. Bank details are visible only to the finance team and never sent by email.

Langkah 2, Products / Produk: pilih layanan (Directory listing, Activity and treatment bookings, Hot Deals and vouchers, Event tickets, Advertising). Pilih model kerja sama: Komisi (Anda menawarkan persen komisi, bagian Anda adalah harga WOB dikurangi komisi) atau Harga nett (Anda mengisi harga nett per produk).

Step 2, Products: choose your services (Directory listing, Activity and treatment bookings, Hot Deals and vouchers, Event tickets, Advertising). Choose how you work with us: Commission (you offer a commission %, your share is the WOB price minus that commission) or Net rate (you enter the net rate for each product).

Isi Komisi yang Anda tawarkan / Commission you offer (komisi minimal 10%; perjanjian Anda bisa punya minimum lebih tinggi dari WOB). Untuk model harga nett, setiap paket perlu selisih minimal 10% antara harga WOB dan harga nett; kalau kurang muncul pesan merah "Harga net terlalu tinggi". Produk baru bisa diisi setelah komisi terisi.

Fill in Commission you offer (minimum commission 10%; your agreement can have a higher minimum set by WOB). With net rates, every package needs at least 10% between the WOB price and the net rate; otherwise a red "Net price too high" message shows. Products can be added once the commission is filled in.

Tambah produk dengan + Add product (maksimal 60). Isi nama, Normal price dan WOB price. Kolom You receive (Anda terima) dihitung otomatis: harga WOB dikurangi komisi. Minimal satu produk dengan nama dan harga WOB lebih dari 0.

Add products with + Add product (maximum 60). Fill in the name, Normal price and WOB price. The You receive column is calculated for you: WOB price minus commission. At least one product with a name and a WOB price above 0 is needed.

Untuk tiap produk pilih Refund (Non-refundable, Free cancel 24 h, 48 h, 7 days atau 1 free date change), hari buka (Every day, Weekdays (Mon-Fri), Weekend (Sat-Sun) atau Specific days), jam operasional (format 18.00-21.00), dan masa berlaku voucher dalam hari (7 sampai 365, standar 7). Foto paket boleh diisi.

For each product choose Refund (Non-refundable, Free cancel 24 h, 48 h, 7 days or 1 free date change), open days (Every day, Weekdays (Mon-Fri), Weekend (Sat-Sun) or Specific days), operating hours (format 18.00-21.00) and voucher validity in days (7 to 365, default 7). A package photo is optional.

Unggah logo (wajib; PNG, JPG, WebP, SVG, AI, EPS atau PDF, maksimal 5 MB), foto (10 sampai 30, maksimal 10 MB per foto), centang izin publikasi (wajib), dan isi jam buka serta deskripsi bisnis. Link Google Drive atau WeTransfer, link video, Google Maps dan Instagram boleh diisi.

Upload your logo (required; PNG, JPG, WebP, SVG, AI, EPS or PDF, max 5 MB), photos (10 to 30, max 10 MB each), tick the permission to publish (required), and fill in opening hours and a business description. A Google Drive or WeTransfer link, video link, Google Maps and Instagram are optional.

Langkah 3, Perjanjian: baca pasal-pasalnya. Halaman perjanjian tampil dalam satu bahasa; ganti dengan tombol ID | EN di kanan atas (berlaku untuk seluruh halaman dan diingat untuk tautan Anda). Jika ada perbedaan, versi Bahasa Indonesia yang berlaku. Salinan PDF resmi tetap berisi dua bahasa.

Step 3, Agreement: read the articles. The agreement page shows one language at a time; switch it with the ID | EN button at the top right (it applies to the whole page and is remembered for your link). If the versions differ, the Indonesian version prevails. The official PDF copy still contains both languages.

Langkah 4, Approve / Persetujuan: isi nama lengkap dan jabatan, centang persetujuan, tekan Send me the signing code, masukkan kode 6 digit dari email (berlaku 10 menit), lalu tekan Sign and approve the agreement. Jika Anda mengubah data setelah meminta kode, minta kode baru.

Step 4, Approve: enter your full name and position, tick the agreement box, press Send me the signing code, enter the 6-digit code from your email (valid for 10 minutes), then press Sign and approve the agreement. If you change any detail after asking for a code, request a new code.

Jawaban Anda tersimpan otomatis. Anda bisa menutup halaman dan melanjutkan nanti dengan link yang sama.

Your answers are saved automatically. You can close the page and continue later with the same link.

Status perjanjian tampil di atas halaman link dan di Overview Partner Dashboard: Menunggu Anda, Sedang diisi, N%, Sedang direview tim WOB, Perlu revisi, Aktif atau Link kedaluwarsa. Paket, voucher dan tiket Anda baru bisa dipesan di What's On Bali setelah status Aktif; sebelum itu tombol Book Now tidak tampil.

The agreement status is shown at the top of the link page and on the Partner Dashboard Overview: Waiting for you, In progress, N%, Under WOB review, Changes requested, Active or Link expired. Your packages, vouchers and tickets can be booked on What's On Bali only once the status is Active; until then no Book Now button is shown.

Buka Business Profile di menu. Business name hanya bisa dibaca. Untuk mengubah nama bisnis, kirim email ke tim kemitraan.

Open Business Profile in the menu. Business name is read-only. To change the business name, email the partnerships team.

Di Business logo pilih file (PNG, JPG, WebP, PDF, SVG, AI atau EPS). Ukuran ideal 800 x 800 px (persegi 1:1), PNG latar transparan, minimal 400 x 400 px, maksimal 5 MB. Pakai logo versi persegi atau ikon, bukan yang panjang, dan sisakan sedikit ruang kosong di sekeliling.

Under Business logo choose a file (PNG, JPG, WebP, PDF, SVG, AI or EPS). Ideal size 800 x 800 px (square 1:1), PNG with a transparent background, minimum 400 x 400 px, maximum 5 MB. Use the square or icon version of your logo, not a long horizontal one, and leave a little empty space around it.

Logo yang bukan persegi diberi ruang putih agar menjadi persegi. SVG, AI, EPS dan PDF diubah menjadi PNG. Jika gagal, unggah PNG atau JPG.

A logo that is not square gets white space added to make it square. SVG, AI, EPS and PDF are converted to PNG. If that fails, upload a PNG or JPG.

Di Main contact isi Contact person, Phone / WhatsApp dan Business email. Kami mengirim pembaruan pemesanan dan pembayaran ke email bisnis. Satu email hanya bisa dipakai satu kali di What's On Bali.

Under Main contact fill in Contact person, Phone / WhatsApp and Business email. We send booking and payout updates to the business email. Each email can only be used once on What's On Bali.

Tekan Save profile. Perubahan langsung tersimpan.

Press Save profile. Updates are saved straight away.

The basics: Venue name* (maksimal 120 karakter), Type, Area, Tagline (maksimal 90 karakter) dan About the venue.

The basics: Venue name* (max 120 characters), Type, Area, Tagline (max 90 characters) and About the venue.

Tips deskripsi: tulis hal yang ingin dibaca tamu, yaitu suasana, menu atau layanan unggulan, harga kisaran, dan untuk siapa. Tulis paragraf pendek. Panel Ready to go live? meminta minimal 80 karakter.

Description tips: write what guests want to read: the atmosphere, signature menu or services, price range and who it suits. Use short paragraphs. The Ready to go live? panel asks for at least 80 characters.

Upload cover photo (atau Replace cover photo): foto utama listing. Landscape, lebar minimal 1600 px, JPG, PNG atau WEBP, maksimal 10 MB.

Upload cover photo (or Replace cover photo): the main photo of the listing. Landscape, at least 1600 px wide, JPG, PNG or WEBP, up to 10 MB.

Gallery: tekan Add photos dan pilih beberapa foto sekaligus. Tambahkan 4 foto galeri atau lebih. Untuk menghapus, centang Remove pada foto lalu simpan.

Gallery: press Add photos and choose several photos at once. Add 4 or more gallery photos. To take one out, tick Remove on the photo and save.

Foto galeri tampil sesuai urutan unggah. Untuk acara dan Hot Deal hanya ada satu foto cover.

Gallery photos show in upload order. Events and Hot Deals have one cover photo only.

Di Opening hours centang hari yang buka. Hari yang tidak dicentang tampil sebagai Tutup / Closed.

Under Opening hours tick the days you are open. Days left unticked show as Closed.

Pilih Jam buka / Opens dan Jam tutup / Closes (pilihan tiap 30 menit).

Choose Opens and Closes (every 30 minutes).

Jam sama setiap hari: pilih jam di bagian atas, tekan Terapkan / Apply (berlaku untuk hari yang dicentang, atau semua hari jika belum ada). Atau tekan Buka 24 jam / Open 24 hours.

Same hours every day: choose the times at the top, press Apply (it applies to the ticked days, or to all days if none are ticked). Or press Open 24 hours.

Jam terpisah (misalnya istirahat siang): tekan + Tambah jam / + Add hours (maksimal 3 jam per hari). Hapus / Remove menghapus satu jam.

Split hours (for example a lunch break): press + Add hours (up to 3 ranges per day). Remove deletes one range.

Buka sampai lewat tengah malam: pilih jam tutup lebih kecil dari jam buka. Muncul keterangan Tutup lewat tengah malam: hari berikutnya.

Open past midnight: choose a closing time earlier than the opening time. The line Closes after midnight: next day appears.

Hours note (opsional) untuk catatan seperti "last entry 17.00" atau jam khusus hari raya.

Hours note (optional) for notes such as "last entry 17.00" or special holiday hours.

Price range (opsional), contoh "IDR 150.000-400.000 per person".

Price range (optional), for example "IDR 150.000-400.000 per person".

Price from (IDR): harga mulai yang nyata. Isi juga Price basis (per person, set menu, per night, per treatment), Price checked on dan Price source (Official website, Menu atau Partner). Harga tampil di kartu hanya jika dicek dalam 6 bulan terakhir. Jika Anda mengubah harga tanpa mengisi tanggal, tanggal cek otomatis menjadi hari ini.

Price from (IDR): a real starting price. Also fill in Price basis (per person, set menu, per night, per treatment), Price checked on and Price source (Official website, Menu or Partner). The price shows on the card only if it was checked within the last 6 months. If you change the price without a date, the check date is set to today.

Contact & location: Phone, WhatsApp, Website (mulai dengan https://), Instagram (contoh @namavenue) dan Video link (YouTube, Vimeo atau file video; folder Google Drive tidak bisa ditampilkan).

Contact & location: Phone, WhatsApp, Website (starting with https://), Instagram (e.g. @yourvenue) and Video link (YouTube, Vimeo or a video file; a Google Drive folder cannot be shown).

Getting there (opsional): parkir, titik antar, petunjuk arah. Good to know (opsional): Good for, Reservations, Dress code, Age limit, Languages, Why guests love it dan Facilities (satu per baris).

Getting there (optional): parking, drop-off point, directions. Good to know (optional): Good for, Reservations, Dress code, Age limit, Languages, Why guests love it and Facilities (one per line).

Di HP, buka aplikasi Google Maps dan buka venue Anda sendiri (bukan daftar hasil pencarian). Tekan Share, lalu Copy link.

On your phone, open the Google Maps app and open your own venue (not a search list). Tap Share, then Copy link.

Kembali ke dashboard dan tempel di kolom Google Maps link. Tekan Get location jika tidak otomatis. Nama, alamat dan titik peta terisi sendiri, lalu muncul Map pin saved.

Back in the dashboard, paste it into the Google Maps link field. Press Get location if it does not run by itself. The name, address and map pin fill in for you and Map pin saved appears.

Jika muncul pesan tidak bisa membaca lokasi, buka venue itu sendiri di Google Maps, tekan Share dan salin link lagi.

If a message says the location could not be read, open the venue itself in Google Maps, tap Share and copy the link again.

Alamat terstruktur (listing): pilih Kabupaten/Kota, Kecamatan, Desa/Kelurahan, isi Jalan dan nomor dan Banjar / Dusun. Kode pos terisi otomatis dan bisa diubah. Anda juga bisa memakai Cari cepat nama desa atau mengetik kode pos 5 digit.

Structured address (listing): choose Regency / City, Subdistrict (Kecamatan), Village, fill in Street and number and Hamlet (Banjar). The postal code fills in automatically and can be changed. You can also use Quick search by village or type the 5-digit postal code.

Listing atau item baru: tekan Submit for review (kirim ke tim) atau Save as draft (simpan dulu). Konfirmasi muncul sebelum dikirim.

A new listing or item: press Submit for review (send to the team) or Save as draft (keep working). A confirmation appears before sending.

Tim kami memeriksa item baru dalam satu hari kerja dan mengirim email saat tayang. Status: Draft, In review, Live, Changes requested, Scheduled, Hidden, Ended atau Expired.

Our team checks new items within one working day and emails you when it is live. Statuses: Draft, In review, Live, Changes requested, Scheduled, Hidden, Ended or Expired.

Jika tim meminta perubahan, status menjadi Changes requested dengan catatan. Perbaiki lalu tekan Submit for review lagi.

If the team asks for changes, the status becomes Changes requested with a note. Fix it and press Submit for review again.

Item yang sudah Live: tekan Save changes. Perubahan langsung tampil di situs dan tim diberi tahu. Tidak ada peninjauan ulang.

An item that is already Live: press Save changes. Changes show on the site straight away and the team is notified. There is no second review.

Di sisi layar ada Card preview dan panel Ready to go live? (nilai N/6) sebagai pengingat. Panel ini hanya saran.

On the side of the screen are the Card preview and the Ready to go live? panel (score N/6) as a reminder. The panel is advice only.

Buka Events, lalu Create an event (atau Edit pada acara yang ada).

Open Events, then Create an event (or Edit on an existing event).

The basics: Event name* (maksimal 120 karakter), Category, Area, Description (paragraf pendek, beri baris kosong antar paragraf). Tambahkan satu foto cover.

The basics: Event name* (max 120 characters), Category, Area, Description (short paragraphs, leave an empty line between them). Add one cover photo.

Date & time: Start date*, Start time*, End date, End time. Jam selesai sebelum jam mulai di hari yang sama dianggap hari berikutnya. Repeats hanya jika acara berulang, contoh "Every Sunday".

Date & time: Start date*, Start time*, End date, End time. An end time before the start time on the same day counts as the next day. Repeats only if the event repeats, e.g. "Every Sunday".

Location: Your venue (pilih listing Anda), tempel Google Maps link, Venue name dan Address.

Location: Your venue (pick your listing), paste the Google Maps link, Venue name and Address.

Tickets: pilih Sell on What's On Bali (e-tiket QR, check-in dan laporan penjualan), Link to my ticket page (isi Ticket link) atau Free or pay at the door (isi Price / entry note).

Tickets: choose Sell on What's On Bali (QR e-tickets, door check-in and sales reports), Link to my ticket page (fill in Ticket link) or Free or pay at the door (fill in Price / entry note).

Untuk tiket yang dijual: isi Ticket name, Price (IDR; untuk tiket gratis centang Free ticket; tanpa harga dan tanpa centang, baris tidak disimpan), Quantity (kosong = tanpa batas), Status (On sale atau Paused), Description dan Max per order. Tambah jenis tiket dengan Add ticket type.

For tickets you sell: fill in Ticket name, Price (IDR; for a free ticket tick Free ticket; a row without a price and without the tick is not saved), Quantity (empty = unlimited), Status (On sale or Paused), Description and Max per order. Add more kinds with Add ticket type.

Good to know: Highlights dan Event policies (satu per baris, dicetak di tiket). Lalu Submit for review.

Good to know: Highlights and Event policies (one per line, printed on the ticket). Then Submit for review.

Jenis tiket yang sudah terjual tidak bisa dihapus. Ubah Status-nya menjadi Paused. Jenis tiket yang belum terjual bisa dihapus dengan ikon tempat sampah (Remove). Minimal satu jenis tiket harus tersisa.

A ticket type that has sales cannot be removed. Set its Status to Paused. An unsold ticket type can be removed with the trash icon (Remove). At least one ticket type must stay.

Jenis tiket baru dari mitra disimpan tersembunyi sampai tim menyetujui harganya.

A new ticket type from a partner is saved hidden until the team approves its price.

Setelah jam selesai lewat, acara otomatis menjadi draf dan halaman publiknya diarahkan ke halaman Events. Tanpa jam selesai, batasnya 24 jam setelah mulai. Acara mingguan "Every ..." tetap tayang dan pindah ke minggu berikutnya.

Once the end time has passed, the event automatically becomes a draft and its public page redirects to the Events page. With no end time, the cut-off is 24 hours after the start. Weekly "Every ..." events stay live and roll to the next week.

Status acara yang sudah lewat tampil sebagai Ended. Anda bisa membuka draf, mengubah tanggalnya, lalu mengirim ulang.

A finished event shows the status Ended. You can open the draft, change the dates and submit it again.

Uang dari penjualan voucher, paket dan tiket Anda di What's On Bali, setelah dikurangi komisi, kami transfer ke rekening Anda.

Money from your vouchers, packages and tickets sold on What's On Bali, minus commission, is transferred to your bank account.

Tamu membayar ke What's On Bali. Bagian Anda adalah harga WOB dikurangi komisi yang Anda setujui di perjanjian (atau harga nett). Angka Sales (all time) di Bookings adalah sebelum komisi.

Guests pay What's On Bali. Your share is the WOB price minus the commission you agreed in the agreement (or the net rate). Sales (all time) in Bookings is before commission.

Rekening bank diisi di perjanjian online, bagian Rekening bank / Bank account, dan disimpan terenkripsi. Pembayaran dikirim dalam Rupiah ke rekening atas nama bisnis Anda. Untuk mengubah rekening, hubungi tim kemitraan.

Your bank account is entered in the online agreement, under Bank account, and stored encrypted. Payouts are sent in Rupiah to an account in your business name. To change the account, contact the partnerships team.

Jadwal sesuai Pasal 3 perjanjian: layanan tanggal 1 sampai 15 dibayar paling lambat tanggal 25 bulan yang sama; layanan tanggal 16 sampai akhir bulan dibayar paling lambat tanggal 10 bulan berikutnya; tiket acara dibayar dalam 5 hari kerja setelah acara.

Schedule as in Article 3 of the agreement: services from the 1st to the 15th are paid by the 25th of the same month; services from the 16th to the end of the month by the 10th of the next month; event tickets within 5 business days after the event.

Setiap pembayaran disertai laporan lewat email. Keberatan disampaikan dalam 7 hari setelah laporan diterima.

Each payout comes with a report by email. Raise any objection within 7 days of receiving it.

Di HP, buka menu dengan ikon garis tiga. Menu partner: Overview (Ringkasan); Bookings (Pemesanan) di grup Sales & Operations; Treatments (Perawatan), Events, Hot Deals dan Listings di grup Content; Business Profile (Profil Bisnis) di grup Team & Settings.

On a phone, open the menu with the three-line icon. Partner menu: Overview; Bookings in the Sales & Operations group; Treatments, Events, Hot Deals and Listings in the Content group; Business Profile in the Team & Settings group.

Di dasar menu ada kotak Need a hand? dengan tombol Email us (dan tombol WhatsApp jika tersedia), foto profil Anda (membuka My profile), dan ikon Log out.

At the bottom of the menu is the Need a hand? box with an Email us button (and a WhatsApp button when available), your profile photo (opens My profile) and the Log out icon.

Di bagian atas ada pilihan bahasa EN | ID dan link View website (Lihat situs).

At the top there is the EN | ID language switch and the View website link.

Profil Anda N% lengkap: kartu di bagian atas menghitung 6 hal: Logo, Foto usaha (minimal 4 foto), Jam buka, Instagram, Deskripsi usaha (minimal 80 karakter) dan Alamat dan peta. Yang belum lengkap tampil sebagai tombol +: tekan untuk langsung membukanya.

Your profile is N% complete: the card at the top counts 6 things: Logo, Business photos (at least 4 photos), Opening hours, Instagram, About your business (at least 80 characters) and Address and map. Anything missing shows as a + button: press it to open it directly.

Garis status menunjukkan Listing Anda tayang atau Listing Anda belum tayang. Saat tayang ada tombol Lihat / View.

The status line shows Your listing is live or Your listing is not live yet. When live there is a View button.

Needs your attention: Waiting for review (menunggu peninjauan), Drafts to finish (draf yang belum selesai) dan Bookings awaiting payment. Kartu dengan angka tampil lebih dulu.

Needs your attention: Waiting for review, Drafts to finish and Bookings awaiting payment. Cards with a number come first.

Your numbers: Tickets & vouchers sold, Sales, Live on the website dan In review (30 hari terakhir).

Your numbers: Tickets & vouchers sold, Sales, Live on the website and In review (last 30 days).

Create something new: Create an event, Create a Hot Deal dan Update your listing. Di bawahnya ada Upcoming events, To do dan Recent bookings.

Create something new: Create an event, Create a Hot Deal and Update your listing. Below are Upcoming events, To do and Recent bookings.